Frequently Asked Questions (FAQ) – Glofy Deals
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1. How can I place an order?
Browse our products and add items to your cart.
Proceed to checkout and provide shipping & payment details.
Confirm your order. You will receive an order confirmation email/SMS.
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2. What payment methods do you accept?
We accept:
UPI (Google Pay, PhonePe, Paytm)
Debit/Credit Cards
Net Banking
Wallets
Cash on Delivery (COD, where available)
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3. Can I cancel my order?
Orders can be cancelled before dispatch.
Once shipped, cancellation is not possible. You may return the product after delivery (see Return Policy).
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4. How long does delivery take?
Orders are dispatched within 1–3 business days.
Delivery takes 3–10 business days, depending on your location and courier service.
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5. Do you deliver across India?
Yes, we currently ship to all major cities and towns in India.
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6. How can I track my order?
Once your order is shipped, you will receive a tracking ID and a courier link.
Use the link to track your shipment in real-time.
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7. What is your return & refund policy?
Returns are accepted within 7 days of delivery for eligible items.
Refunds are issued to the original payment method after inspection.
For COD orders, refund is issued via bank transfer, UPI, or store credit.
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8. What should I do if my product is damaged or missing?
Contact our support team within 48 hours of delivery.
Share photos or videos of the product for verification.
We will arrange replacement or refund as per policy.
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9. Can I change my shipping address after placing an order?
Address changes or edits are allowed only before dispatch.
After shipment, changes are not possible.
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10. How can I contact customer support?
Email: support@glofydeals.com
Phone: +919875463827
Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM